Chatbots answer questions. Botkontor agents answer, act, book, remind, and build your CRM — autonomously. European AI, GDPR-compliant, no code required.
Why switch
In action
● Online
Real conversation flow. European AI (Mistral). No pre-scripted dialog trees.
Two sides, one agent
What you see
Hans Müller · 12 visits
Auto-generated. You didn't type a single field.
What your customer sees
● Online
Customers access their own history. No app needed.
Your agent serves both sides. You get a CRM that fills itself. Your customers get a personal assistant that remembers everything and handles tasks for them.
Agent architecture
Your agent doesn't follow a single script — it routes every message to the right role automatically, mid-conversation.
Triage
Booking
Schedules, reschedules, confirms appointments. You define the booking flow.
Support
Handles complaints, escalates to humans. You set escalation rules.
CRM
Extracts data, updates customer profiles. You choose what to capture.
Multi-step reasoning engine — your agent plans actions, handles exceptions, and recovers from errors. Not a script. Not a decision tree. Real logic.
Each role is configured with its own prompt — you define the tone, boundaries, and behavior. Fully customizable.
Teachable behavior
6 built-in skills included. Write your own in minutes — your agent learns instantly.
Live conversation
● Online
The skill behind it
system / v1.0.0
Trigger
Customer wants to book, schedule, or reserve
Rules
Editable markdown · Priority-based · Composable via @include
“If customer asks about coloring — ask hair length, suggest a consultation, never quote price without inspection.”
Your rules. Your words. Plain markdown.
Platform
Create AI agents with drag & drop. Upload knowledge, connect tools, define behavior — no code required.
LiveYour agent remembers every customer, extracts name, email and phone automatically from conversation — building customer profiles with zero manual effort.
LiveAgents can book, send emails, create contacts, call APIs. Not just answer — act.
LiveCustomer wants a human? One click — your team member takes over in the same chat. Notifications via Telegram, email, or mobile app.
LiveDefine HOW your agent communicates: objection handling, empathy protocol, sales script. Toggle on/off per bot, one click.
LiveEvery bot gets a direct chat link: your-business.botkontor.com/chat — paste it in Instagram, WhatsApp, or Google Maps. Or embed on your website with 2 lines of code.
LivePowered by Mistral AI from Paris. Data stays in the EU (Frankfurt). Not OpenAI, not Google — European and GDPR-compliant.
LiveCustomer starts on WhatsApp, continues on your website — your agent recognizes them and picks up seamlessly. One profile, all channels.
LiveReminders, follow-ups, re-engagement, seasonal campaigns — your agent acts without waiting for messages.
Coming soonScale
Each branch, department, or channel gets its own agent — with its own knowledge, personality, and skills. They all share your company's core knowledge base.
Brand, policies, pricing, general FAQ
hanse-hair.botkontor.com/berlin
Berlin hours, team, specials
hanse-hair.botkontor.com/hamburg
Hamburg hours, team, specials
hanse-hair.botkontor.com/chat
Shipping, returns, support
Franchises · Multi-location · Agencies · Departments
Go live
Your agent gets a direct link. Paste it anywhere — or embed on your website with 2 lines of code.
Paste in Instagram bio, WhatsApp status, Google Maps, email signature, or print as QR code.
Two lines of code. Custom colors to match your brand.
Integrations
Botkontor is your CRM. Customer cards, history, tags, scoring — your agent creates it all automatically from conversations.
Two-way sync. New contacts push automatically. Existing data pulls in — your agent responds with full context.
Sync with Salesforce, HubSpot, Pipedrive, Zoho — or connect anything else via Zapier/n8n. Your agent works with your existing stack.
Use cases
Agent books appointments, recognizes regulars, sends reminders.
Service scheduling, tire changes, inspections — agent logs and reminds.
Booking, pre-visit questionnaires, reminders — GDPR-compliant.
Reservations, regulars recognized, menu recommendations.
Lead qualification, consultation booking, document collection.
Order status, returns, product advice — fully personalized.
How it works
Upload your website, PDFs, FAQ — your agent learns your business in minutes.
Calendar, CRM, email, custom APIs — define what your agent can do.
WhatsApp, website widget, Telegram — your agent is reachable everywhere.
Your agent answers, books, reminds, and keeps learning — on autopilot.
Pricing
One agent, one channel
Full service + CRM
Proactive & scalable
Partner dashboard, multiple clients, your brand
Trusted by businesses
“We replaced Tidio and our agents handle 80% of bookings automatically now.”
M. Schneider
Owner · Hair Studio, Hamburg
“The skills system is incredible — I wrote an objection handler in 5 minutes and it just worked.”
T. Weber
Marketing Lead · Auto Service, Berlin
“Finally a chatbot platform that actually understands GDPR. Our legal team approved it in one day.”
Dr. K. Fischer
Practice Manager · Physio Praxis, Frankfurt
Create your first AI agent in 15 minutes. No credit card required.